You're up at 2 AM checking order statuses. Again.
Your customer in California needs tracking information. Your retailer in New York is asking about inventory levels. And somewhere between your email inbox and three different spreadsheets, you've lost track of which orders shipped today.
Sound familiar?
In today's business environment, your fulfillment partner needs to do more than just ship boxes. You need real-time visibility, seamless integrations, and technology that works as hard as you do—without the 2 AM wake-up calls.
That's exactly what we've built at The Service Center.
Most 3PL providers offer basic services: they receive your inventory, pack your orders, and ship them out. But in an era where customers expect two-day shipping and real-time updates, "good enough" doesn't cut it anymore.
You need a logistics partner with technology that:
The good news? This technology exists. And it's what powers everything we do.
1. True 24/7 Inventory Visibility
What if you could check your inventory levels at midnight from your phone? With our proprietary web-based inventory management system, you can.
Track every order from the moment it enters our warehouse to the second it reaches your customer's door. Receive instant email or text advance shipment notices with tracking numbers and direct carrier links. No phone calls. No waiting. No guesswork.
Our clients tell us this visibility alone saves them hours every week—hours they can reinvest in growing their business instead of tracking down orders.
2. Technology That Grows With You
Starting small but planning big? Our systems are built to scale.
Our proprietary software, housed in a secure, hardened data center, handles everything from simple fulfillment to complex, multi-location logistics operations. Whether you're shipping 100 orders a month or 100,000, the technology adapts to your needs—not the other way around.
From eCommerce integration to custom API development, every step of your fulfillment process remains visible and traceable. You'll always know exactly what's happening with your inventory.
3. Seamless Integration (No IT Headaches Required)
Your shopping cart. Your ERP system. Your existing workflows. Our technology connects to all of it.
Whether you need a prebuilt API or a custom solution, our developers create PCI-compliant integrations that work seamlessly with your tech stack. Automated shipping confirmations, carrier tracking links, and real-time inventory updates flow directly into your systems—no manual data entry required.
The result? You scale your operations without adding complexity or overhead.
4. B2B Network Management Made Simple
Managing multiple retail locations, warehouses, or distribution centers? We make it effortless.
Our warehouse integrates with your entire B2B network, providing order-to-delivery tracking across every location with 24/7 data access. We offer tailored inventory solutions including master case breakdown, product reconfiguration into kits, and intelligent backorder management.
Here's what matters most: you retain full ownership of your merchandise throughout the process, even while it's in our warehouse. Plus, our logistics experts can help you secure optional insurance protection across your entire supply chain for complete peace of mind.
5. Data That Drives Better Decisions
Good data leads to great decisions. That's why we provide over 100 standard reports right from your dashboard.
Monitor inventory velocity. Track shipping patterns. Analyze program performance in real time. Need something custom? We build mobile-optimized reporting solutions and integrate them directly with your existing systems.
This isn't data for data's sake—it's actionable intelligence that helps you optimize operations and reduce costs.
Here's what sets The Service Center apart: we don't believe in one-size-fits-all logistics.
Your business is unique. Your challenges are specific. Your growth trajectory is your own. That's why our technology is designed to be fast, flexible, and fully customizable to fit your exact needs.
Whether you're an eCommerce startup shipping your first 100 orders or an established retailer managing complex B2B networks, our in-house technology provides everything you need to compete and win in today's market.
No matter where you are or how complex your logistics challenges, The Service Center is here to help you work smarter, not harder.
Contact us today to schedule a free consultation and discover how our advanced technology can transform your supply chain—and give you back those late-night hours.